This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from you. It applies to all products and services, and instances where we collect your personal data. This privacy notice applies to personal information processed by Medem UK.
Changes to this privacy notice
We may change this privacy notice from time to time by updating this page to reflect changes in the law and/or our privacy practices. We will email you to inform you of any changes.
Medem UK and our Data Protection Officer
We’re Medem UK Ltd., Project House 19 Dallimore Road, Roundthorn Industrial Estate, Manchester M23 9NX. We are a data controller of your company’s data which may include personal details able to identify individual people.
We have a dedicated data protection officer (“DPO”). You can contact the DPO by writing to the above address. Address your letter to “The DPO"
1. PURPOSE OF THIS NOTICE
This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
2. ABOUT US
Medem UK Ltd. is registered in England and Wales as a Limited company, under number 01792194 and our registered office is at Project House 19 Dallimore Road, Roundthorn Industrial Estate, Manchester M23 9NX
For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.
We have appointed a Data Protection Officer. Our Data Protection Officer is our Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact our Data Protection Point of Contact you can do so using the contact details noted at paragraph 12 (Contact Us), below.
3. HOW WE MAY COLLECT YOUR PERSONAL DATA
We obtain personal data about you, for example, when:
4. THE KIND OF INFORMATION WE HOLD ABOUT YOU
The information we hold about you may include the following:
5. HOW WE USE PERSONAL DATA WE HOLD ABOUT YOU
We may use your personal data in order to:
If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations.
We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.
When assessing what retention period is appropriate for your personal data, we take into consideration:
Change of purpose
Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.
Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.
6. DATA SHARING
Why might you share my personal data with third parties?
We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.
Which third-party service providers process my personal data?
“Third parties” includes third-party service providers. The following activities are carried out by third-party service providers: IT and cloud services, professional advisory services, marketing services and banking services.
All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.
7. TRANSFERRING PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)
We will not transfer the personal data we collect about you outside of the EEA.
8. DATA SECURITY
We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
9. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.
Your rights in connection with personal data
Under certain circumstances, by law, you have the right to:
If you want to exercise any of the above rights, please email our data protection point of contact firstname.lastname@example.org.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
10. RIGHT TO WITHDRAW CONSENT
Where you have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our data protection point of contact: email@example.com.
Once we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
11. CHANGES TO THIS NOTICE
Any changes we may make to our privacy notice in the future will be updated on our website at www.medem.co.uk.
This privacy notice was last updated on 1st February 2019.
12. CONTACT US
If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email: firstname.lastname@example.org
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:
Information Commissioner's Office Wycliffe House , Water Lane , Wilmslow, Cheshire SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website - https://ico.org.uk/concerns
LAST UPDATED: February 2019 Medem Uk Ltd.
The viewer of this Website is hereby authorised to copy documents published by Medem UK Ltd. on the Web for non-commercial use within the viewer’s organisation only. In consideration of this authorisation, the viewer agrees that any copy of these documents which may be made shall retain all copyright and other proprietary notices contained herein.
This Website and the information, names, images, pictures, logos and icons regarding or relating to Medem UK Ltd. and its affiliates, products and services is provided “AS IS” and on an “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement.
In no event shall Medem UK Ltd. or its affiliates, contractors or respective employees, be liable for any damages, including without limitation, special, indirect or consequential damages, or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other action at law, arising out of or in connection with the use or performance of this Website.
This Website may include material with technical inaccuracies or typographical errors which may be corrected as they are discovered at Medem UK Ltd. sole discretion. Changes are made periodically to the information contained herein. Corrections and changes may be incorporated into this Website at a late date. Medem UK Ltd. may at any time make modifications, improvements and/or changes to the information, names, images, pictures, logos and icons contained in this publication or the products and services referred to within, with or without notice. Since the Internet is maintained independently at thousands of sites around the world, the information, names, images, pictures, logos and icons that may be accessed may originate outside any particular national boundary. Medem UK Ltd., therefore, excludes any obligation or responsibility regarding any content derived, obtained, accessed within, through or outside the original Website.
The names, images, logos and pictures identifying particular products and services are in many countries proprietary marks: nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent or trademark of Medem UK Ltd. or any third party. Except as expressly provided in writing, nothing contained herein shall be construed as conferring any license or right under Medem UK Ltd. copyright or other intellectual property rights. Medem UK Ltd. respects the privacy of its customers and website users and does not divulge information gleaned from the site to third parties. Should any viewer of a document published on this Website respond with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such Medem UK Ltd. document, such information shall be deemed to be non-confidential and Medem UK Ltd. shall have no specific obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others including government departments and agencies without limitation.
All third party trademarks, service marks, logos and patents are acknowledged.
Medem UK Ltd. has a policy of continuous product improvement and therefore reserves the right to make changes to specifications without notice. Products delivered may thus differ in detail from those described. While Medem UK Ltd. believes that information contained within this Website is true and accurate, Medem UK Ltd. cannot be held responsible for any errors or omissions contained herein. No commitment to supply equipment is entered into by documents contained in this site. Because of the nature of the application of the instruments described, is the responsibility of the customer to determine the suitability of the products and services for the purpose intended.
LAST UPDATED: February 2019 © Medem UK Ltd.
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LAST UPDATED: February 2019 © Medem UK Ltd.
The Company understands that its’ clients may be subject to disclosure under the Modern Slavery Act and as such conducts its’ business to ensure all employees of the business receive remuneration in line with, not less than Statutory Minimum Wage and National Living Wage. All employees are recruited following the Company’s recruitment policy and documentary evidence is retained to confirm the right to work in the UK. Employee’s working time is agreed in line with the requirements under Statutory Working Time Regulations.
LAST UPDATED: February 2019 © Medem UK Ltd.
ISO 9001 Quality Management System
We are now fully compliant with ISO 9001:2015 for the design and manufacture of electronic control systems for use within commercial and public sector buildings. This means we are regularly audited to ensure only the highest standards are met.
Our ISO 9001 Certificate No.: FM 695005
Please email email@example.com if you would like us to email you a copy of our certificate.
Gas Safe Registration
We are now fully compliant with GasSafe legislation and our certificate number is
Certificate No.: 505552
If you would like a PDF copy of any certification we hold, please email firstname.lastname@example.org and we will email you a copy.
LAST UPDATED: May 2019 © Medem UK Ltd.